Social Services
Compassionate support to enhance quality of life and emotional well-being
Dedicated Support for Residents and Families
Astoria Healthcare Center's social services team is committed to ensuring that each resident receives the emotional support, resources, and advocacy they need throughout their stay. We understand that the transition to a healthcare facility can be challenging, and our compassionate professionals are here to help residents and their families navigate this process.
Our social services team provides compassionate support to residents and families
Our Social Services Approach
Our licensed social workers are integral members of our interdisciplinary care team, collaborating with nursing, therapy, activities, and dietary staff to provide holistic care that addresses not only physical health but also emotional, social, and spiritual well-being.
We believe in treating each resident as an individual with unique needs, preferences, and concerns. Our social services team takes the time to understand each person's background, cultural context, and personal goals to provide truly personalized support.
How Our Social Services Team Helps:
Resident Advocacy
- Ensuring resident rights and preferences are respected
- Mediating and resolving concerns or conflicts
- Facilitating resident council meetings
Communication
- Facilitating discussions between residents, families, and care team
- Keeping families informed about care plans and changes
- Providing updates and regular check-ins
Resource Coordination
- Connecting residents with community resources
- Assistance with insurance and benefit applications
- Planning for discharge and continued care needs
Emotional Support
- One-on-one counseling for residents dealing with adjustment or loss
- Support groups for common concerns and experiences
- Family support during difficult transitions
Transitional Support Services
Admission Support
Our social services team assists new residents and their families during the admission process, helping to ease the transition, answer questions, and address concerns about the move to our facility.
Discharge Planning
When it's time to transition home or to another level of care, our team helps coordinate services, educates on home safety, and connects residents with community resources to ensure continuity of care.
Our Commitment
The social services team at Astoria Healthcare Center is dedicated to advocating for each resident's dignity, autonomy, and quality of life. We work tirelessly to ensure that residents receive the emotional support and practical assistance they need to thrive in our community.
Need Support?
Our social services team is dedicated to helping patients and families navigate healthcare challenges. Contact us today to learn more about how we can assist you.